we adapt the international FM concepts and secure the functionality and retain the value of our properties. we support the regional property offices in optimising the operating costs and reducing the energy consumption of our stores. we train the FM colleagues in the regional property offices. we ensure the observance of our operating obligations. we optimise our FM processes and define the required scope and cycle of maintenance for building-related services. we adapt our CAFM systems to country-specific requirements and evaluate relevant data for cost-controlling purposes.